pricing

session & information information

Session and Payment

Sessions run for 50 minutes via Zoom. My Zoom room link details (which remain the same) are located in the informed consent agreement.

Session Confirmation

You’ll receive an SMS reminder before your session. Please reply Y to confirm. Once confirmed, the session is held for you and the full fee applies.

Cancellations and rescheduling

If you need to cancel or reschedule, please provide at least 10 hours notice. Late cancellations or non-attendance are charged at the full session fee.

Late Arrival and early departure

If you arrive late, your session will still end at the scheduled time to respect other bookings.

If you choose to end a session early, the full session fee still applies.

Rebates & Health Funds

Sessions are not eligible for Medicare rebates (GP Mental Health Care Plans). Some private health insurers may offer rebates, please check with your fund.

Frequently Asked Questions

Please reach us at HealthyStemsTherapy@outlook.com if you cannot find an answer to your question.

Can I change my booking?

You can change your booking before the 10 hour notice period. Please SMS Mel on 0409 952 586 and we can work togther on dates and times that works best.

What if there is an unavoidable emergency?

We understand that life can throw some spanners. If there is an unavoidable emergency, please reach out to me via SMS and notify me as soon as possible. Half fees will be charged instead of full fee in this circumstance.

Do I need to sign up for Zoom?

The answer is no. You only need the link I provide. There is no fee to you, no set up of the Zoom app, you simply click on the link and wait in my virtual waiting room until your session time. The link never chnages so it is easy, especially if you are not tech savy!

Do you offer after hour sessions and do they cost more?

We offer after hour sessions but they are limited. Please reach out via SMS so we can discuss if we can accomodate your preferred times/days. After hour sessions are charged a $10 after hours fee.

Price List

Online Counselling Services

Individual Counselling

Couples Counselling

After hours Counselling

session & information information

Session and Payment

Session Confirmation

Cancellations and rescheduling

Late Arrival and early departure

Rebates & Health Funds

Frequently Asked Questions

I want encourage you and acknowledge that whilst it wasn't easy, you have taken the first steps towards being well. You are capable of many things and you are deserving. I look forward to working with you.

Price List

Online Counselling Services

Individual Counselling

Couples Counselling

After hours Counselling

session & information information

Session and Payment

Session Confirmation

Cancellations and rescheduling

Late Arrival and early departure

Rebates & Health Funds

Frequently Asked Questions

I want encourage you and acknowledge that whilst it wasn't easy, you have taken the first steps towards being well. You are capable of many things and you are deserving. I look forward to working with you.

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